Redesigning FIBA’s Fan Experience with AR/VR

Imagine being a new basketball fan at a live game. The energy is electric, but the rules are confusing, and you feel disconnected. Now imagine an app that turns confusion into clarity and spectators into creators. That’s what I explored in this conceptual project for FIBA.

Redesigning FIBA’s Fan Experience with AR/VR

Imagine being a new basketball fan at a live game. The energy is electric, but the rules are confusing, and you feel disconnected. Now imagine an app that turns confusion into clarity and spectators into creators. That’s what I explored in this conceptual project for FIBA.

Title

Title

FIBA Connect

Duration

Duration

1 month (Bootcamp)

Industry

Industry

Sports

Tools

Tools

Figma, Adobe CC, Miro

Objective

Increase stadium attendance by transforming passive viewers into active participants through immersive AR/VR experiences.

My Design Process

Research

Research

Week 1

Ideation

Ideation

Week 2

Prototyping

Prototyping

Week 3

Validation

Validation

Week 4

Key Points:

  • Basketball is a well-loved sport, named the 3rd most popular sport globally with 2.2 billion fans.

  • There are two major organizations - NBA & FIBA

Key Points:

  • I referred to various articles and research papers. I researched market trends and how they have evolved throughout history.

Images from FIBA India:

Snapshots of Primary Reasearch

I interviewed a casual fan, a die-hard fan, a newbie fan, and a basketball coach to understand their thoughts.

Key Points:

  • Fans increasingly prefer at-home convenience over live attendance.

42%

of new fans cite rule confusion as a barrier (based on secondary research from YouGov).

$12B

AR/VR sports tech market projected to grow to $12B by 2028 (Statista).

35%

decline in repeat attendees for non-playoff games (Sports Business Journal)

Empty stadium seats hurt basketball's energy. What if we could fill them by turning every fan into a creator, learner, and storyteller?

Problems Identified

User Pain Points

New fans struggle with complex rules (e.g., traveling violations).

Disconnected experiences between pre-game, live, and post-game.

Die-hard fans lack creative outlets (time-consuming banner-making).

Business Pain Points

Low year-round engagement.

Limited monetization beyond tickets/merch.

Why Stadiums Are Empty

Root Causes

No pre/post-game engagement → Fans arrive late/leave early.

Stadium tech focuses on logistics (e.g., ticketing) over engagement.

FIBA’s digital tools lag behind NBA/ESPN.

Some fans perceive the atmosphere at FIBA games as less exciting than that of NBA games.

There is often a lack of awareness about FIBA events among casual basketball fans, particularly in regions where basketball is not as popular.

This isn’t about selling tickets.
It’s about selling unforgettable nights.

Insights

Fans

Fans crave recognition.

Fans crave recognition.

Fun

Learning must be fun & frictionless.

Learning must be fun & frictionless.

Engage

Gamification drives year-round engagement.

Gamification drives year-round engagement.

Social

Fans attend live games for social validation.

Fans attend live games for social validation.

The Challenge

How might we transform FIBA’s fan experience into a dynamic, inclusive ecosystem using AR/VR?

1

HMW simplify rules without disrupting the game?

HMW simplify rules without disrupting the game?

2

HMW turn fans into co-creators?

HMW turn fans into co-creators?

3

How might we make stadiums irresistible by blending physical energy with digital creativity?

How might we make stadiums irresistible by blending physical energy with digital creativity?

Brainstorming

Solution

AR Fan Cam

Concept for replacing physical banners with digital creations.

Just-in-Time AR Overlay

Scenario-based rule explanations.

Pre-Game Hype Hub

AR scavenger hunts + trivia.

Design AR Banners

Fans design custom digital banners in the FIBA app; showcased live in games & on the Fan Cam for an interactive twist!

Hype Hub Trivia

Fans explore a themed zone, hunting hidden AR items via phone. Answer trivia, earn points & climb the leaderboard!

AR Rule Overlay

AR pop-ups during the game explaining rules and strategic plays as they happen.

What my product does

A concept app using AR/VR to empower fans to learn, create, and connect, turning every FIBA game into a personalized adventure.

How the product helps

This concept turns passive viewers into passionate advocates, showing how basketball isn’t just watched - it’s lived.

This concept turns passive viewers into passionate advocates, showing how basketball isn’t just watched - it’s lived.

This concept turns passive viewers into passionate advocates, showing how basketball isn’t just watched - it’s lived.

Business Model

Freemium Approach: Free access + premium tiers
Sponsorship Potential: Branded AR filters (e.g.Nike)
Kiosk Collection for Hype Hub

Market

Opportunity:
Audience: FIBA's global fanbase (18-35 age group)
Insight: AR/VR sports tech is growing at 25% CAGR (Statista).


Competitors:
Direct: Second Spectrum (B2B), YinzCam (B2C), NBA App (B2C)
Indirect: Snapchat, Metaverse, Traditional In-Stadium Enhancements


Competitive Edge:
Fan-Centric Design: Solutions tailored to FIBA's diverse audience.
Scalable: Modular AR Tools for future expansion

Opportunity:
Audience: FIBA's global fanbase (18-35 age group)
Insight: AR/VR sports tech is growing at 25% CAGR (Statista).


Competitors:
Direct: Second Spectrum (B2B), YinzCam (B2C), NBA App (B2C)
Indirect: Snapchat, Metaverse, Traditional In-Stadium Enhancements


Competitive Edge:
Fan-Centric Design: Solutions tailored to FIBA's diverse audience.
Scalable: Modular AR Tools for future expansion

Opportunity:
Audience: FIBA's global fanbase (18-35 age group)
Insight: AR/VR sports tech is growing at 25% CAGR (Statista).


Competitors:
Direct: Second Spectrum (B2B), YinzCam (B2C), NBA App (B2C)
Indirect: Snapchat, Metaverse, Traditional In-Stadium Enhancements


Competitive Edge:
Fan-Centric Design: Solutions tailored to FIBA's diverse audience.
Scalable: Modular AR Tools for future expansion

Email is making a comeback.
Go ahead, give it a try!

shivendu10verma@gmail.com

These are some of my other cosy corners on the internet.
I hope you'll say hey sometime!

Email is making a comeback.
Go ahead, give it a try!

shivendu10verma@gmail.com

These are some of my other cosy corners on the internet.
I hope you'll say hey sometime!